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Catering Shift Supervisor (Indoor Operations)

  • Somerset, Somerset View on Map
  • Gategroup posted 3 weeks ago
  • Posted : September 3, 2020 -Accepting applications
  • Salary: £10 - £10 / Yearly
  • View(s) 15

Job Detail

  • Career Level Others
  • Experience Other
  • Qualifications Certificate

Job Description

Catering Shift Supervisor (Indoor Operations)

The role of the Shift Supervisor is to support the Operations Manager in managing the daily indoor operation, taking ownership and accountability for meeting operational objectives and targets. The role requires you to be able to work with minimal supervision, exhibiting the ability to deal with issues proactively and being able to manage a diverse team.

Shift Supervisor Responsibilities:

– Plan and manage the team’s output and facilitate required information to ensure delivery of business, section and customer targets.
Supervise the daily activities of General Assistants (GA’s) in Bond, Warehouse, EP and Production areas
– Liaise effectively with the Transport Operations Shift Supervisor and ensure units targets are met
– Carry out performance monitoring of team members on a daily basis and escalate concerns to Operations Manager.
– Maintain legal/compliance across health and safety, food safety, Department for Transport (DfT), security.
– Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.
– Instigate and support continuous improvement initiatives.
– Ability to cover a 7-day operation.
– To provide regular feedback to Operations Manager in relation to productivity status
– To maintain required standards of the team, communication and morale in a positive manner
– Ensure all paperwork is completed as required cover office admin duties if needed.

Shift Supervisor Requirements:

– Experience of working in a fast-paced environment.
– Food hygiene, security, H&S experience/qualification preferred.
– Minimum of 2 years relevant operational experience.
– Team management and Problem solving skills
– Proven leadership ability.
– Demonstrable experience of taking accountability.
– Intermediate IT skills (Outlook, Excel, Word, PowerPoint).


Gate Gourmet is the world’s largest independent provider of catering services for airlines and are the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe

Location: Bristol BS3 2SU
Job type: Full time, permanent
Shift pattern: 4 days On 2 days Off
Shift timings: 0700 hrs to 1530 hrs
Salary: £9.60 per hour

You may have experience of the following: Catering Supervisor, General Catering Assistant, Kitchen Staff, Kitchen Porter, Kitchen Assistant, Catering Assistant, Catering Manager, Hospitality Assistant, General Assistant, Food Hygiene, etc…… click apply for full job details

Required skills