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Hotel Operations Director

Job Detail

  • Career Level Others
  • Experience Other
  • Qualifications Certificate

Job Description

We’re looking for a candidate to this position in an exciting company.

  • Lead and inspire the hotel management team, including Sales and General Managers to deliver a consistent 5-star level of service
  • Oversee all day to day operational activity for the hotels, including: F&B, Rooms, Sales, Events, Kitchen and Spa
  • Work with the senior management at THG on direction for the hotels, in accordance with company goals
  • Work with wider THG teams on new concept development and planned refurbishments
  • Manage the Sales and Revenue teams to ensure strategy and budgets are set and achieved
  • Work with the FD to ensure profitable operation of all hotels, food & beverage outlets, and other revenue streams in conjunction with agreed metrics and company goals
  • Drive training and development for all personnel
  • Extensive experience either as a General Manager or Multi-Site Operations Manager/Director in a 5-star hotel environment
  • A stable career history
  • Experience of managing all operational departments including: F&B, Rooms, Sales, Events, Kitchen and Spa
  • A proven background in improving and maintaining high standards
  • Pre-opening hotel experience
  • Be an excellent and inspiring communicator across all levels
  • Advanced level of written, verbal, and interpersonal skills
  • Experience of leading and inspiring a team to create unforgettable guest experiences

Required skills